Frequently Asked Questions
Under Construction
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Click HERE to open the UserGuide for detailed explanations, screenshots and more
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BetterMiles captures your movement in two complementary ways:
1. GPS tracking (real-time activities)
Accessible from the Activity tab → “Record”
Used when you actively start a walk, run, or ride
Tracks your activity live (distance, duration, route)
👉 Once you finish the activity, it is:
Immediately reflected in Rankings
Visible across the app right away
Saved in your My Activity / History
2. Pedometer tracking (background steps)
Automatically tracks your steps throughout the day
Works without opening the app
Converts steps into distance
👉 Unlike GPS:
Distance is not reflected instantly
It is consolidated and displayed at the end of the day (or early next day)
It appears in My History as a “pedometer activity”
Where to see your activity
Go to “My Activity” / “My History”:
GPS activities → appear immediately
Pedometer activity → appears once daily (after consolidation)
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Your pedometer steps are never lost
However, to ensure your activity is reflected in rankings and across the app, it is recommended to open the app daily (especially Rankings)
Each day, your steps are logged and visible once processeddescription
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.