Privacy policy

Effective Date: 29th, September 2025

Last Updated: 29th, September 2025

BetterMiles (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains what data we collect, how we use it, how long we retain it, and how you can request its deletion. By using BetterMiles, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use BetterMiles, we collect the following information:

Personal Information (during registration):

  • First Name

  • Last Name

  • Email Address

Health and Activity Data:

  • Walking and running distance recorded via the app’s activity tracker.

  • Walking and running distance accessed from Google Fit (if you connect your account).

2. How We Use Your Information

We use the collected data to:

  • Allow you to participate in walking/running challenges created by organizers.

  • Track and display your activity progress.

  • Calculate challenge results and rankings.

  • Provide personalized insights about your walking and running performance.

  • Send important notifications related to your challenges or account.

We do not sell your personal or health data to third parties.

3. Data Retention

  • Personal Information (Name, Email): Retained as long as your BetterMiles account remains active.

  • Health and Activity Data: Retained until you delete your activity records or your account.

  • If you uninstall the app without deleting your account, we may continue to retain your data securely on our servers until deletion is requested.

4. Data Deletion

You have the right to request deletion of your data at any time. You can:

  • Delete activity data directly within the app.

  • Delete your entire account from the app’s settings.

  • Contact us at support@bettermiles.org to request deletion.

When you request deletion, all your personal and health data will be permanently erased from our systems within 30 days.

5. Data Sharing and Disclosure

We do not share your personal or health data with third parties except:

  • When required by law or legal process.

  • With event organizers for the sole purpose of managing challenges you voluntarily join.

6. Data Security

We take reasonable measures to protect your information against unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

BetterMiles is not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

📧support@bettermiles.org